Frequently Asked Questions
A little clarity, before you enquire.
Quick answers to common product and procurement questions.
For a specific requirement, speak directly with our team.
How do I request a quotation?
Open a product and select WhatsApp or Call. Include the product name, grade, quantity, packaging and delivery city so the team can understand your requirement.
What if I don’t know the chemical name?
Use Find a Product and describe the material or application. You can explore relevant families, then discuss the exact specification with LCH.
Can I search by application?
Yes. Browse an industry page or enter your manufacturing application in the product finder. A search match is a starting point for an enquiry; suitability depends on the actual grade and process.
Do you supply specific grades?
Share the concentration, viscosity, purity or standard you need. Confirm the exact available grade and supporting documentation with LCH for your order.
How can I request technical documentation?
Use the product enquiry buttons to ask about the relevant technical data sheet (TDS), safety data sheet (SDS) or certificate of analysis (COA), as applicable to your required material.
Can I specify packaging and quantity?
Yes. Include your preferred packaging, required quantity and delivery city when you contact LCH. Packaging and supply terms are confirmed in the quotation.
Are adhesives suitable for every material?
Bonding systems differ by substrate and production method. Share the materials, process and required performance, and confirm compatibility against product-specific documentation and testing.
Does the finder provide chemical safety advice?
The finder helps locate products and categories for discussion. It does not provide mixing instructions, process recipes, exposure advice or a substitute for the relevant safety documentation.
Let’s talk materials
Have a specific requirement?
Share your product, grade, quantity and delivery city.
We’ll take the conversation from there.